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10:52
Step 3 of 3 · Link your policies
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10:52
Good morning, Karim
From your Amana records · updated 22 Oct 2026, 06:10
MOTOR COVERIn force
2 active policies
Next expiry 2 Nov 2026 · Kia Sportage 2022
My requests
open requests, 1 reply ready
Your Hyundai Tucson quotation was answered on 22 Oct
Reply readyRenewal in progress
My policies
Motor TPL + Bodily Injuries
Toyota Corolla 2019 · B 482 116
ActiveExpires 14 Mar 2027
Motor Comprehensive
Kia Sportage 2022 · M 90 317
Renews in 11 daysRenewal requested2 Nov 2026
MTR-2026-00131 sent for checking. Amana staff will check it, and you will be notified in the app when the policy is linked.
Renew your Kia Sportage before 2 Nov 2026
Ask your Dekwaneh branch to prepare the renewal. They will contact you with the premium.
Renewal requested on 20 Oct. In progress at your Dekwaneh branch. Follow it in My requests.
Claims
1 claim in progress
CLM-2026-01187 · Surveyed, under review
Under review
10:52
Profile
KH
Karim Haddad
+961 3 612 448 · Dekwaneh
2 policies1 open claim
Preferences
Help and documents
Account
Amana Insurance Co. S.A.L. · Since 1981 · App version 1.0
10:52
Welcome back
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or
10:52
Policy details
MOTOR TPL + BI · MTR-2024-118204
USD 500,000.00
Active
Third party limit, plus USD 500,000.00 bodily injuries
Started 15 Mar 2026143 days remaining
Cover summary
CoverThird Party Liability (TPL) + Bodily Injuries (BI)
VehicleToyota Corolla 2019
PlateB 482 116
Period15 Mar 2026 to 14 Mar 2027
PremiumUSD 100.00 · Paid
TowingUnlimited, 150 km per ride
BranchDekwaneh · 01 683 025
Your original policy document is a paper copy issued by Amana, as required by Lebanese regulation. The app shows your policy details for reference.
10:52
Request a quotation
Step 1 of 2 · Your vehicle
Tell us about your car
Add your vehicle, then choose the cover you want. Amana replies with a quotation in the app.
Make and model
Plate number
Usage
Your Amana branch prepares the quotation and sends it to this app. You receive a notification when it is ready.
Add your vehicle, plate and usage to continue
10:52
Request a quotation
Step 2 of 2 · Cover wanted
Which cover do you want?
Hyundai Tucson 2024 · B 731 552 · Private use
Note for Amana (optional)
Your request goes to your Amana branch. The reply appears in My requests and you receive a notification.
Choose the cover you want to continue
10:52
Your request is with Amana
Your Amana branch prepares the quotation and sends it to this app.
Hyundai Tucson 2024
B 731 552 · Third Party Liability + Bodily InjuriesMotor Comprehensive
Sent
ReferenceREQ-2026-0214REQ-2026-0221
Sent21 Oct 2026, 09:1422 Oct 2026, 10:52
Handled byAmana Dekwaneh branch
You will see the reply here and receive a notification.
10:52
My requests
Replies from Amana staff · updated 10:52
Open
Hyundai Tucson quotation
Call-back request · REQ-2026-0222
Sent22 Oct, 10:52
Hyundai Tucson 2024
Quotation request · REQ-2026-0221 · Motor Comprehensive
Sent22 Oct, 10:52
Report an accident
Call-back request · REQ-2026-0219
Sent22 Oct, 10:51
Hyundai Tucson 2024
Quotation request · REQ-2026-0214
Replied22 Oct · reply ready
Kia Sportage 2022
Renewal request · REQ-2026-0209
In progressSent 20 Oct
Change of contact detailsQuestion about a policyRequest a policy documentOther request
Service request · REQ-2026-0218
SentSent 22 Oct, 10:50
Link policy MTR-2026-00131
Policy link request · REQ-2026-0220
SentSent 22 Oct, 10:52
Closed
Claim CLM-2026-01187
Call-back request · REQ-2026-0203
ClosedCalled 19 Oct, 14:30
Amana staff answer each request. We will notify you in the app when a status changes or a reply arrives.
10:52
Quotation reply
QUOTATION · REQ-2026-0214
Replied
USD 100.00 per year
Hyundai Tucson 2024 · Third Party Liability + Bodily Injuries
Quotation details
VehicleHyundai Tucson 2024
Plate numberB 731 552
CoverThird Party Liability + Bodily Injuries
PremiumUSD 100.00 per year
Valid until20 Nov 2026
Conditions
Vehicle inspection at Dekwaneh branch before cover starts
Request history
Request sent
21 Oct 2026, 09:14
Quotation replied
Replied 22 Oct 2026, 10:45 by Amana Dekwaneh branch
Buying in the app arrives with the Motor issuance milestone.
Call-back request REQ-2026-0222 sent. Amana will call you on +961 3 612 448.
10:52
New service request
How can Amana help?
Send a request to Amana. Staff reply in the app, and you can follow it in My requests.
Subject
Your message
Photo or document (optional)
Your request goes to Amana staff. We will notify you in the app when they reply.
Choose a subject and write your message
10:52
Your request is with Amana
You will see the status and the reply in My requests.
Change of contact detailsQuestion about a policyRequest a policy documentOther request
Service request
Sent
ReferenceREQ-2026-0218
Sent22 Oct 2026, 10:50
Handled byAmana Dekwaneh branch
We will notify you in the app when Amana replies.
10:52
Service request
Service · REQ-2026-0218
Sent
Change of contact detailsQuestion about a policyRequest a policy documentOther request
Sent 22 Oct 2026, 10:50 · Amana Dekwaneh branch
Status
Sent
22 Oct 2026, 10:50 · received by Amana
In progress
When Amana staff pick up your request
Replied
We will notify you in the app
Your request
SubjectChange of contact detailsQuestion about a policyRequest a policy documentOther
Your note
My mobile number has changed to +961 3 612 448.
AttachmentID card.jpg
Reply from Amana
No reply yet. Amana staff reply here, and we will notify you in the app.
10:52
My claims
From your Amana records · updated 06:10
Had an accident?
Report it here. The claims team will call you back.
Best time to call you
Note for the claims team (optional)
The claims team will call you back on +961 3 612 448. Follow it in My requests.
Motor TPL claim
CLM-2026-01187 · Hamra, Beirut
Surveyed, under reviewReported 6 Sep 2026
Call-back request
REQ-2026-0203 · Called 19 Oct, 14:30
Closed
Claims desk · 01 683 025 · Monday to Friday, 08:00 to 16:00
Windscreen claim
CLM-2025-00942 · Reported 12 Nov 2025
Paid
Theft of personal items
CLM-2024-00316 · Reported 3 Apr 2024
Paid
10:52
Claim CLM-2026-01187
MOTOR TPL CLAIMStep 3 of 4
Under review
Incident 6 Sep 2026 · Hamra, Beirut
Claim progress
Claim reported
6 Sep 2026, 14:20
Vehicle surveyed
9 Sep 2026 · Surveyor: R. Khoury
Approval
With the approval desk
Settlement
Amana settles with the third party
Claim details
PolicyMTR-2024-118204
VehicleToyota Corolla 2019
Third partyNissan Sunny · M 22 931
HandlerClaims desk · 01 683 025
Call-back request
REQ-2026-0203 · Called by the claims team · 19 Oct, 14:30
10:52
Checkout
Arrives with the Motor issuance milestone. Shown here for direction.
Step 1 of 2 · Review and delivery
Motor TPL + Bodily Injuries
Hyundai Tucson 2024 · B 731 552
PolicyholderKarim Haddad
QuotationREQ-2026-0214 · 22 Oct 2026
Cover periodFrom the inspection date, for 12 months
ConditionVehicle inspection at Dekwaneh branch before cover starts
PremiumUSD 100.00
Policy delivery
Your original policy is a paper document, as required by Lebanese regulation. Choose how you would like to receive it once it is issued.
Choose how to receive your paper policy
10:52
Checkout
Arrives with the Motor issuance milestone. Shown here for direction.
Step 2 of 2 · Payment
How would you like to pay?
After payment, your order goes to Amana for a short review. You will receive a notification when your policy is ready.
PremiumUSD 100.00
Policy deliveryFree
Card processing fee (2.75%)USD 2.75
TotalUSD 102.75USD 100.00
Payments are processed securely by your chosen provider.
Select a payment method
10:52
Payment received
Thank you, Karim. Amana issues your policy after a short review. You will see it here and receive a notification.
Arrives with the Motor issuance milestone. Shown here for direction.
Motor TPL + Bodily Injuries
Hyundai Tucson 2024 · B 731 552
Under review by Amana
QuotationREQ-2026-0214
Payment referencePAY-2026-60418
Paid on22 Oct 2026
Cover requestedFrom the inspection date, for 12 months
ConditionVehicle inspection at Dekwaneh branch before cover starts
PremiumUSD 100.00
Your original policy is a paper copy, as required by Lebanese regulation. Once Amana issues it, it is delivered or ready to collect as you chose, and you receive a notification.
10:52
Sent to Amana for checking
We could not find MTR-2026-00131 in your Amana records yet. Amana staff will check it, and you will be notified in the app when the policy is linked.
MTR-2026-00131
Policy link request · REQ-2026-0220
Sent
Sent to Amana
22 Oct 2026, 10:52
Amana staff check your records
Your policy number and ID are compared with your Amana records
Policy linked
We will notify you in the app
You can use the app in the meantime. Nothing is changed in your policy while it is checked.
10:52
Notifications
1 unread
Your quotation reply is ready, Hyundai Tucson 2024
USD 100.00 per year, valid until 20 Nov 2026
22 Oct, 10:45
Renewal request in progress, Kia Sportage
MTR-2025-093377 · Your Dekwaneh branch is working on it
21 Oct, 08:35
Renewal request received, Kia Sportage
MTR-2025-093377 · Sent to your Dekwaneh branch
20 Oct, 16:05
We called you about claim CLM-2026-01187
Call-back completed
19 Oct, 14:30
Your Kia Sportage cover renews in 39 days
Renew before 2 Nov 2026
24 Sep
Welcome to the Amana app
Your two motor policies are linked
24 Sep
Claim CLM-2026-01187: vehicle surveyed
Your claim is now with the approval desk
9 Sep
10:52
Pay a premium
Arrives with the Motor issuance milestone. Shown here for direction.
Kia Sportage 2022 · Motor Comprehensive
MTR-2025-093377 · renewal due 2 Nov 2026
Renewal premium
USD 640.00
Due in 11 days
Payment method
PremiumUSD 640.00
Card processing fee (2.75%)USD 17.60
TotalUSD 657.60USD 640.00
Select a payment method
10:52
Payment received
Thank you, Karim. Your Kia Sportage renewal premium is paid.
Arrives with the Motor issuance milestone. Shown here for direction.
Motor Comprehensive
Kia Sportage 2022 · M 90 317
Paid
ReferencePAY-2026-58214
PolicyMTR-2025-093377
PremiumUSD 640.00
ReceiptSaved in Documents
You will receive a notification when your Dekwaneh branch confirms your renewed cover.
10:52
Documents
Your original policy documents are paper copies issued by Amana, as required by Lebanese regulation. The summaries here are prepared from your Amana records, for reference.
Quotation replies
Policy summaries
Prepared from your Amana records · updated 22 Oct 2026
10:52
Policy details
MOTOR COMPREHENSIVE · MTR-2025-093377
USD 24,000.00
Renew soon
Vehicle value insured, own damage, theft and fire
Started 3 Nov 2025Renews in 11 days
Cover summary
CoverComprehensive, own damage, theft and fire
VehicleKia Sportage 2022
PlateM 90 317
Period3 Nov 2025 to 2 Nov 2026
PremiumUSD 640.00 · Renewal due 2 Nov 2026
TowingUnlimited, 150 km per ride
BranchDekwaneh · 01 683 025
Your original policy document is a paper copy issued by Amana, as required by Lebanese regulation. The app shows your policy details for reference.
10:52
My quotation requests
1 request2 requests · Replies appear here and in your notifications
Hyundai Tucson 2024
B 731 552 · Third Party Liability + Bodily Injuries
Replied22 Oct 2026
Premium quotedUSD 100.00 per year
Valid until20 Nov 2026
Hyundai Tucson 2024
B 731 552 · Motor Comprehensive
Sent22 Oct 2026, 10:52
10:52
Renewal request
Renewal · REQ-2026-0209
In progress
Kia Sportage 2022
Motor Comprehensive · MTR-2025-093377 · expires 2 Nov 2026
Status
Sent
20 Oct 2026, 16:05
Received by Amana
20 Oct 2026, 16:05
In progress
21 Oct 2026, 08:35 · Amana Dekwaneh branch
Renewal completed
Shown in the app after Amana's next update
Your request
PolicyMTR-2025-093377
VehicleKia Sportage 2022 · M 90 317
Expires2 Nov 2026
Your note
Please prepare the renewal. I will pass by the Dekwaneh branch to pay.
10:52
Call-back request
Call-back · REQ-2026-0219
Sent
Report an accident
Claims team · sent 22 Oct 2026, 10:51
Status
Sent
22 Oct 2026, 10:51
Received by Amana
22 Oct 2026, 10:51 · Claims team
The claims team will call you back
On +961 3 612 448
Closed
After the call
Your request
SubjectReport an accident
Preferred timeAny timeMorningAfternoon
Call me on+961 3 612 448
Your note
Minor collision this morning, no injuries.
Earlier request
Claim CLM-2026-01187
REQ-2026-0203 · called 19 Oct, 14:30
Closed
Call-back · REQ-2026-0203
Closed
Claim CLM-2026-01187
Toyota Corolla 2019 · MTR-2024-118204
Status
Sent
19 Oct 2026, 11:20
Received by Amana
19 Oct 2026, 11:20
In progress
19 Oct 2026, 13:05 · Claims team
Called by the claims team
19 Oct 2026, 14:30
Closed
19 Oct 2026, 14:35
Your request
ClaimCLM-2026-01187
Preferred timeAfternoon
Call me on+961 3 612 448
Your note
I want to know when the approval for my claim will be ready.